Terms & Conditions
Product Descriptions:
Rokap Inc attempts to be as accurate as possible. However, Rokap Inc does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by
Rokap Inc itself is not as described, your sole remedy is to return it in unused condition.
Warranties:
Rokap Inc Products are warrantied for 30 days from shipping. Under no circumstances shall Rokap Inc be held liable for any
labor cost incurred from any defective products warranted by the product manufacturers. In the event of warranty return, Rokap Inc will provide the name and
shipping address of the product manufacturer. All returns are subject to our Return Policy.
Shipping:
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Shipping Method:
- Ground Shipping
- Other services may be available
- Parcel Service shipments will have a $6.00 handling fee per order.
- Larger shipments ship motor freight (No C.O.D.'s on freight).
- Fuel Surcharge:Fuel charge may apply to shipments.
- Hazardous Material:Not all items can ship via air. Ground service may be required.
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Shipping Time: Rokap Inc stocks hundreds of items for immediate shipping. Orders with custom or out of stock items may take longer to ship. If
your order is time sensitive, ask your Customer Service Representative for assistance.
- Any chargeback fee resulting from shipment will be the responsibility of the customer. These fees shall be paid in full before future orders can be processed.
Pricing:
Due to fluctuations in raw materials and energy costs prices may change without notice.
- A $30.00 Handling Fee is applied per order to setup a job.
- Rokap Inc offers returns/exchanges on stock items, within 30 days from date of purchase.
- All returns/exchanges must have a return authorization number assigned before product is returned.
- Restocking fees and other fees may apply.
- Custom and non-stock items are not eligible for return.
Payment Terms:
Credit Cards: MasterCard, VISA, and American Express are welcomed.
Disclaimer of warranties and limitation of liability:
This site is provided by Rokap Inc on as "as is" and "as available" basis. Rokap Inc makes no representations or warranties of any
kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole
risk.